Tyro Service Status

All Systems Operational
Transaction Processing Systems   Operational
Terminal Connectivity   Operational
POS Integration   Operational
Settlement   Operational
Reconciliation & Settlement Reports   Operational
Merchant Portal   ? Operational
Medicare Easyclaim   Operational
Healthpoint   Operational
Tyro App   Operational
Tyro Corporate Website   ? Operational
Tyro Contact Centre   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled maintenance (OPS-35601) Sep 25, 01:00-03:00 AEST
Please be advised that Tyro Payments Ltd will be performing scheduled maintenance.

During the maintenance period, Tuesday September 25th 01:00 to 03:00, there will be intermittent service disruption for ‘merchant.tyro.com’, ‘merchantfeed.tyro.com’, the Tyro Smart App and terminal end-of-day reporting.

Kind Regards,

Tyro operations team
Posted on Sep 17, 09:52 AEST
Past Incidents
Sep 21, 2018

No incidents reported today.

Sep 20, 2018
Resolved - This incident has been resolved.
Sep 20, 12:17 AEST
Investigating - Medicare is currently experiencing issues, which may affect Medicare Easyclaim from being processed.

This issue is outside Tyro's control however we are actively monitoring any update/progress to ensure our systems return to normal as soon as the issue is resolved.

Please contact Medicare directly for anything urgent.
Sep 20, 11:05 AEST
Sep 19, 2018
Resolved - This incident has been resolved.
Sep 19, 11:49 AEST
Investigating - Medicare is currently experiencing issues, which may affect Medicare Easyclaim from being processed.

This issue is outside Tyro's control however we are actively monitoring any update/progress to ensure our systems return to normal as soon as the issue is resolved.

Please contact Medicare directly for anything urgent.
Sep 19, 11:37 AEST
Resolved - This incident has been resolved.
Sep 19, 10:23 AEST
Investigating - Medicare is currently experiencing issues, which may affect Medicare Easyclaim from being processed.

This issue is outside Tyro's control however we are actively monitoring any update/progress to ensure our systems return to normal as soon as the issue is resolved.

Please contact Medicare directly for anything urgent.
Sep 19, 10:22 AEST
Sep 18, 2018

No incidents reported.

Sep 17, 2018
Resolved - This incident has been resolved.
Sep 17, 11:52 AEST
Investigating - Medicare is currently experiencing issues, which may affect Medicare Easyclaim from being processed.

This issue is outside Tyro's control however we are actively monitoring any update/progress to ensure our systems return to normal as soon as the issue is resolved.

Please contact Medicare directly for anything urgent.
Sep 17, 11:33 AEST
Resolved - This incident has been resolved.
Sep 17, 11:33 AEST
Investigating - Medicare is currently experiencing issues, which may affect Medicare Easyclaim from being processed.

This issue is outside Tyro's control however we are actively monitoring any update/progress to ensure our systems return to normal as soon as the issue is resolved.

Please contact Medicare directly for anything urgent.
Sep 17, 11:22 AEST
Sep 16, 2018

No incidents reported.

Sep 15, 2018

No incidents reported.

Sep 14, 2018

No incidents reported.

Sep 13, 2018

No incidents reported.

Sep 12, 2018

No incidents reported.

Sep 11, 2018
Resolved - This incident has been resolved.
Sep 11, 10:33 AEST
Investigating - Medicare is currently experiencing issues, which may affect Medicare Easyclaim from being processed.

This issue is outside Tyro's control however we are actively monitoring any update/progress to ensure our systems return to normal as soon as the issue is resolved.

Please contact Medicare directly for anything urgent.
Sep 11, 09:33 AEST
Completed - The scheduled maintenance has been completed.
Sep 11, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 01:00 AEST
Scheduled - Please be advised that Tyro Payments Ltd will be performing scheduled maintenance.

During the maintenance period, Tuesday September 11th 01:00 to 05:00, there will be intermittent service disruption for ‘merchant.tyro.com’, ‘merchantfeed.tyro.com’, the Tyro Smart App and terminal end-of-day reporting.

Kind Regards,

Tyro operations team
Aug 29, 16:33 AEST
Sep 10, 2018

No incidents reported.

Sep 9, 2018

No incidents reported.

Sep 8, 2018

No incidents reported.

Sep 7, 2018

No incidents reported.