Tyro Service Status

All Systems Operational

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See the status of the Tyro systems in real-time, and review the performance logs for the last 7 days.

Transaction Processing Systems Operational
EFTPOS machine connectivity Operational
POS Integration Operational
eCommerce Operational
Settlement Operational
Reconciliation & Settlement Reports Operational
Tyro Portal ? Operational
Medicare Easyclaim Operational
Healthpoint Operational
Tyro App Operational
tyro.com Website ? Operational
Tyro Contact Centre Operational
General Announcements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 16, 2025

No incidents reported today.

Feb 15, 2025

No incidents reported.

Feb 14, 2025

No incidents reported.

Feb 13, 2025
Resolved - This issue has been resolved.

We’re sorry for any inconvenience caused.

Feb 13, 19:34 AEDT
Monitoring - We are monitoring the issue impacting some customers’ ability to activate Tyro Pro EFTPOS machines.
Feb 13, 12:07 AEDT
Update - We’ve identified an issue that may be impacting some customers’ ability to activate Tyro Pro EFTPOS machines. The team are looking into this urgently and will provide further updates as soon as possible.

We’re sorry for any inconvenience being experienced.

Feb 13, 11:36 AEDT
Identified - A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Feb 13, 11:02 AEDT
Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025
Resolved - This issue has now been resolved.

We're sorry for any inconvenience experienced.

Feb 10, 15:52 AEDT
Update - We’re currently experiencing an issue that may be impacting some customers’ ability to process Easyclaim transactions.

The team are investigating this issue, and we’ll continue to provide updates on our progress. We’re sorry for any inconvenience being experienced.

Feb 10, 11:26 AEDT
Identified - A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Feb 10, 11:01 AEDT
Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Resolved - The issue impacting customers ability to view transaction reporting in the Tyro App and Tyro Portal is now resolved. Our systems have returned to normal. We’re very sorry for any inconvenience caused.
Feb 5, 12:22 AEDT
Update - We’re currently experiencing an issue impacting some customers’ ability to access transaction reporting in the Tyro App and Tyro Portal.
The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress.
We’re sorry for any inconvenience being experienced.

Feb 5, 09:58 AEDT
Identified - A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Feb 5, 09:20 AEDT
Completed - The scheduled maintenance has been completed.
Feb 5, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 01:00 AEDT
Scheduled - Scheduled maintenance is planned for Wednesday 5 February between 1am and 5am (Sydney time). During this time the Tyro Portal and Tyro App will be unavailable and any settlements scheduled between these times will now be completed by 9am.
Feb 4, 09:35 AEDT
Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.