Tyro Service Status

All Systems Operational

About This Site

See the status of the Tyro systems in real-time, and review the performance logs for the last 7 days.

Transaction Processing Systems Operational
EFTPOS machine connectivity Operational
POS Integration Operational
eCommerce Operational
Settlement Operational
Reconciliation & Settlement Reports Operational
Tyro Portal Operational
Medicare Easyclaim Operational
Healthpoint Operational
Tyro App Operational
tyro.com Website Operational
Tyro Contact Centre Operational
General Announcements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 17, 2026

No incidents reported today.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
Resolved - Services should now be operating as normal following the earlier issue affecting a national telephone network provider. If you're experiencing connectivity issues with your EFTPOS terminal, please restart by following these steps https://help.tyro.com/s/article/How-to-reboot-the-Tyro-Pro or by contacting Tyro Customer Support on 1300 00 TYRO (8976).
Jul 8, 17:29 AEST
Investigating - We’re aware of an issue with a national telephone network provider and that some customers may not be able to connect to the 4G network right now to process EFTPOS transactions.

As an interim solution, until service is restored, please try connecting to your ethernet or WiFi network by following these steps: https://help.tyro.com/s/article/How-do-I-change-my-network-connection.

While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.

Jul 8, 07:10 AEST
Completed - The scheduled maintenance has been completed.
Jul 8, 00:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 23:00 AEST
Scheduled - We're performing scheduled maintenance on Tuesday 7 July, 11:00 PM – Wednesday 8 July, 12:00 AM AEST. During this window, merchants may be unable to update surcharge rates in Tyro Portal for up to 30 minutes. All other Tyro Portal features will remain available. We apologise for any inconvenience
Jul 6, 11:46 AEST
Jul 7, 2026
Completed - The scheduled maintenance has been completed.
Jul 7, 01:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 23:00 AEST
Update - We're performing scheduled maintenance tonight, Monday 6 July, 11:00 PM – Tuesday 7 July, 1:00 AM AEST. During this window, Payment Links transactions may be unavailable. No other services will be affected. We apologise for any inconvenience.
Jul 6, 13:27 AEST
Update - We will be undergoing scheduled maintenance during this time.
Jul 6, 13:24 AEST
Scheduled - We're performing scheduled maintenance tonight, Monday 6 July, 11:00 PM – Tuesday 7 July, 1:00 AM AEST. During this window, Payment Links transactions may be unavailable. No other services will be affected. We apologise for any inconvenience.
Jul 6, 11:44 AEST
Jul 6, 2026
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.