Tyro Service Status

All Systems Operational

Transaction Processing Systems Operational

EFTPOS machine connectivity Operational

POS Integration Operational

eCommerce Operational

Settlement Operational

Reconciliation & Settlement Reports Operational

Tyro Portal Operational

Medicare Easyclaim Operational

Healthpoint Operational

Tyro App Operational

tyro.com Website Operational

Tyro Contact Centre Operational

General Announcements Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 5, 2022

No incidents reported today.

Oct 4, 2022

No incidents reported.

Oct 3, 2022

Transaction processing issues

Resolved - This issue has been resolved.

We’re sorry for any inconvenience experienced.
Oct 3, 10:39 AEDT

Monitoring - A workaround has now been implemented, so please call 1300 00 TYRO if you have any issues with your EFTPOS machine.

We’re sorry for any inconvenience experienced.
Oct 2, 12:31 AEDT

Investigating - We’re currently experiencing an issue that may be impacting some customers’ EFTPOS machines. The team are looking into this urgently and will provide further updates as soon as possible.

We’re sorry for any inconvenience being experienced.
Oct 2, 10:22 AEDT

Oct 2, 2022

Oct 1, 2022

No incidents reported.

Sep 30, 2022

Settlement to Bendigo BSB accounts

Resolved - The issue impacting Tyro’s settlement to Bendigo BSB accounts has now been resolved. This payment may appear at varying times today.

We apologise for any inconvenience experienced.
Sep 30, 09:54 AEST

Identified - We’ve identified an issue with Tyro's settlement to Bendigo BSB accounts. The team are looking into this urgently and will provide further updates as soon as possible.

We’re sorry for any inconvenience being experienced.
Sep 30, 08:34 AEST

Sep 29, 2022

No incidents reported.

Sep 28, 2022

No incidents reported.

Sep 27, 2022

Scheduled maintenance

Completed - The scheduled maintenance has been completed.
Sep 27, 07:01 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 05:00 AEST

Scheduled - Scheduled maintenance is planned for Tuesday 27th September, from 5-7am (Sydney time). During this time, the Tyro App, Tyro Portal and Tyro Connect platforms may be intermittently unavailable.
Sep 26, 16:31 AEST

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

Settlement Delay

Resolved - This incident has been resolved.
Sep 23, 16:10 AEST

Monitoring - Due to the upcoming public holiday, you may experience a delay to your settlement payments. If your settlement is made into an external bank account, please note your funds may appear in your account at a later time than what you have previously experienced.
Sep 21, 17:18 AEST

Sep 22, 2022

No incidents reported.

Sep 21, 2022