Tyro Service Status

All Systems Operational
Transaction Processing Systems Operational
Terminal Connectivity Operational
POS Integration Operational
Settlement Operational
Reconciliation & Settlement Reports Operational
Merchant Portal ? Operational
Medicare Easyclaim Operational
Healthpoint Operational
Tyro App Operational
Tyro Corporate Website ? Operational
Tyro Contact Centre Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 22, 2019

No incidents reported today.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019
Merchant portal transaction, mobile app, Point of Sale and Terminal reporting delayed for maintenance
Resolved - This incident has been resolved.
Apr 17, 18:12 AEST
Update - We are continuing to monitor for any further issues.
Apr 17, 17:16 AEST
Monitoring - Merchant portal transaction, mobile app, Point of Sale and Terminal reporting is currently delayed for maintenance between 2.00pm and 3.00pm time. We apologise for this inconvenience.
Apr 17, 14:36 AEST
Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019

No incidents reported.

Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019
Medicare Easyclaim degraded performance
Resolved - This incident has been resolved.
Apr 10, 14:28 AEST
Investigating - Medicare is currently experiencing issues, which may affect Medicare Easyclaim from being processed.

This issue is outside Tyro's control however we are actively monitoring any update/progress to ensure our systems return to normal as soon as the issue is resolved.

Please contact Medicare directly for anything urgent.
Apr 10, 13:30 AEST
Apr 9, 2019
Reconciliation and Settlement Reports Maintenance
Completed - The scheduled maintenance has been completed.
Apr 9, 03:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 02:00 AEST
Scheduled - Please be advised that Tyro Payments Ltd will be performing scheduled maintenance.

During the maintenance period 2:00am to 3:00am Tuesday 9th April 2019, Reconciliation and Settlement Reports accessed from the Merchant Portal or terminal may not be available.

We apologise for any inconvenience caused.
Apr 8, 09:13 AEST
Apr 8, 2019
Medicare Easyclaim degraded performance
Resolved - This incident has been resolved.
Apr 8, 15:00 AEST
Investigating - Medicare is currently experiencing issues, which may affect Medicare Easyclaim from being processed.

This issue is outside Tyro's control however we are actively monitoring any update/progress to ensure our systems return to normal as soon as the issue is resolved.

Please contact Medicare directly for anything urgent.
Apr 8, 14:40 AEST
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