Tyro Service Status for Customers Status

Jan 20, 2019

No incidents reported today.

Jan 19, 2019

No incidents reported.

Jan 18, 2019

No incidents reported.

Jan 17, 2019

Medicare Easyclaim degraded performance

Resolved - This incident has been resolved.
Jan 17, 16:46 AEDT

Investigating - Medicare is currently experiencing issues, which may affect Medicare Easyclaim from being processed.

This issue is outside Tyro's control however we are actively monitoring any update/progress to ensure our systems return to normal as soon as the issue is resolved.

Please contact Medicare directly for anything urgent.
Jan 17, 14:52 AEDT

Transaction Reports from Terminals and the Tyro Merchant Portal

Resolved - An issue was identified and resolved with the Transaction Reports when generated from either your Terminals and the Tyro Merchant Portal. Some transactions could have been missing from reports generated earlier today. Reports have now been fixed and can be accessed from the Tyro Merchant Portal. You can also reprint terminal reports by following these steps: https://help.tyro.com/s/article/How-do-i-print-a-Reconciliation-Report-on-the-Terminal.
Jan 17, 11:07 AEDT

Jan 16, 2019

No incidents reported.

Jan 15, 2019

No incidents reported.

Jan 14, 2019

No incidents reported.

Jan 13, 2019

No incidents reported.

Jan 12, 2019

No incidents reported.

Jan 11, 2019

No incidents reported.

Jan 10, 2019

No incidents reported.

Jan 9, 2019

No incidents reported.

Jan 8, 2019

Medicare Easyclaim degraded performance

Resolved - This incident has been resolved.
Jan 8, 16:27 AEDT

Investigating - Medicare is currently experiencing issues, which may affect Medicare Easyclaim from being processed.

This issue is outside Tyro's control however we are actively monitoring any update/progress to ensure our systems return to normal as soon as the issue is resolved.

Please contact Medicare directly for anything urgent.
Jan 8, 16:19 AEDT

Jan 7, 2019

No incidents reported.

Jan 6, 2019

No incidents reported.