Tyro Service Status for Customers Status

Tyro Service Status

All Systems Operational

Transaction Processing Systems Operational

EFTPOS machine connectivity Operational

POS Integration Operational

eCommerce Operational

Settlement Operational

Reconciliation & Settlement Reports Operational

Tyro Portal Operational

Medicare Easyclaim Operational

Healthpoint Operational

Tyro App Operational

tyro.com Website Operational

Tyro Contact Centre Operational

General Announcements Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 9, 2020

No incidents reported today.

Apr 8, 2020

No incidents reported.

Apr 7, 2020

Medicare Easyclaim degraded performance

Resolved - This incident has been resolved.
Apr 7, 15:01 AEST

Investigating - Medicare is currently experiencing issues, which may affect Medicare Easyclaim from being processed.

This issue is outside Tyro's control however we are actively monitoring any update/progress to ensure our systems return to normal as soon as the issue is resolved.

Please contact Medicare directly for anything urgent.
Apr 7, 14:36 AEST

Apr 6, 2020

No incidents reported.

Apr 5, 2020

No incidents reported.

Apr 4, 2020

No incidents reported.

Apr 3, 2020

No incidents reported.

Apr 2, 2020

No incidents reported.

Apr 1, 2020

No incidents reported.

Mar 31, 2020

No incidents reported.

Mar 30, 2020

No incidents reported.

Mar 29, 2020

Intermittent processing issues - Mastercard

Resolved - We recently experienced some intermittent connectivity issues which may have affected the ability for some customers to process Mastercard transactions. We’re sorry for any inconvenience experienced.
Mar 29, 20:36 AEDT

Investigating - A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Mar 29, 20:13 AEDT

Mar 28, 2020

No incidents reported.

Mar 27, 2020

No incidents reported.

Mar 26, 2020

No incidents reported.