Tyro Service Status

All Systems Operational

About This Site

See the status of the Tyro systems in real-time, and review the performance logs for the last 7 days.

Transaction Processing Systems Operational
EFTPOS machine connectivity Operational
POS Integration Operational
eCommerce Operational
Settlement Operational
Reconciliation & Settlement Reports Operational
Tyro Portal Operational
Medicare Easyclaim Operational
Healthpoint Operational
Tyro App Operational
tyro.com Website Operational
Tyro Contact Centre Operational
General Announcements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled maintenance Feb 18, 2026 01:00-05:00 AEDT

Scheduled maintenance is planned for Wednesday 18 February 2026 between 1am and 5am (Sydney time). During this time the Tyro Portal and Tyro App will be unavailable and any settlements scheduled between these times will now be completed by 9am. We apologise for any inconvenience experienced.
Posted on Feb 16, 2026 - 13:50 AEDT
Feb 17, 2026

No incidents reported today.

Feb 16, 2026

No incidents reported.

Feb 15, 2026
Issues with Tyro Go and Tyro BYO transactions
Resolved - The issue surrounding transactions for Tyro BYO and Go is resolved. We apologise for the inconvenience caused
Feb 15, 09:52 AEDT
Update - We’re currently investigating an issue impacting transaction processing for Tyro Go and Tyro BYO App customers. Our team is actively working to resolve this as a priority and we’ll continue to provide updates here on our progress.

CounterTop, Mobile, Tyro Pro EFTPOS machines and eCommerce transactions are not impacted.

As an interim solution you may be able to process Payment Links in the Tyro Portal – steps can be found here on how to take payments via Payment Links - https://help.tyro.com/s/article/Payment-Links-in-Tyro-Portal

We apologise for the inconvenience caused
Feb 14, 23:41 AEDT
Identified - A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Feb 14, 23:12 AEDT
Feb 14, 2026
Issues with Tyro Go and Tyro BYO transactions
Resolved - The issue around PIN resets on the Tyro BYO and Tyro Go apps has been resolved. We apologise for the inconvenience caused.
Feb 14, 08:02 AEDT
Update - The issue surrounding transactions for Tyro BYO and Go is resolved.

Please note, we are seeing some issues with customers being able to reset their PIN. If you are able to, please delay password reset activity until a later time. If you are unable to access the Tyro BYO or Tyro Go app, please use the interim solution mentioned below if you are able to.

We apologise for the inconvenience caused and will provide an update on resolution.
Feb 13, 17:29 AEDT
Update - We’re currently investigating an issue impacting transaction processing for Tyro Go and Tyro BYO App customers. Our team is actively working to resolve this as a priority and we’ll continue to provide updates here on our progress.

CounterTop, Mobile, Tyro Pro EFTPOS machines and eCommerce transactions are not impacted.

As an interim solution you may be able to process Payment Links in the Tyro Portal – steps can be found here on how to take payments via Payment Links - https://help.tyro.com/s/article/Payment-Links-in-Tyro-Portal

We apologise for the inconvenience caused
Feb 13, 10:35 AEDT
Investigating - We are currently investigating this issue.
Feb 13, 10:05 AEDT
Feb 13, 2026
Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Bushfire support
Resolved - This incident has been resolved.
Feb 6, 09:58 AEDT
Investigating - Our thoughts are with everyone impacted by bushfires across Australia. If you need assistance, our Customer Support team is here to help on 1300 00 TYRO.
Jan 13, 12:58 AEDT
Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage