Tyro Service Status

All Systems Operational

About This Site

See the status of the Tyro systems in real-time, and review the performance logs for the last 7 days.

Transaction Processing Systems Operational
EFTPOS machine connectivity Operational
POS Integration Operational
eCommerce Operational
Settlement Operational
Reconciliation & Settlement Reports Operational
Tyro Portal Operational
Medicare Easyclaim Operational
Healthpoint Operational
Tyro App Operational
tyro.com Website Operational
Tyro Contact Centre Operational
General Announcements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 16, 2026

Reporting Delays
Resolved - The issue surrounding reporting delays is resolved. We apologise for any inconvenience caused.
Aug 16, 09:21 AEST
Monitoring - Due to the earlier Mastercard processing issue, some customers may experience a delay in transactions appearing in reporting across the Tyro Portal, Tyro App and terminals.

This may result in a temporary discrepancy in your end-of-day reconciliation reports, including a variance between your Tyro and POS/PMS reconciliation totals. This reporting delay will not impact your settlement deposit.

We apologise for any inconvenience caused and thank you for your understanding.
Aug 15, 19:15 AEST

Aug 15, 2026

Transaction Processing
Resolved - Update: Mastercard transaction processing has returned to normal. Recent transactions may take a little longer than usual to appear across the Tyro Portal, Tyro App and terminals.

Thank you for your understanding during this afternoon.
Aug 15, 16:10 AEST
Identified - We are aware of an issue that may be impacting some customers ability to process Mastercard transactions. Please ask your customers to try using their physical Mastercard (not digital wallet) or an alternative payment method.

Whilst this is out of our control, we apologise for any inconvenience experienced and will continue to post updates here as they become available.
Aug 15, 15:03 AEST

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

Scheduled maintenance – Tyro BYO App and Embedded Payments
Completed - The scheduled maintenance has been completed.
Aug 6, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 01:00 AEST
Scheduled - Scheduled maintenance is planned for Thursday 6 August 2026 between 1:00am - 5:00am (Sydney time). During this time, the Tyro BYO app and Embedded Payments will be unavailable. We apologise for any inconvenience experienced.
Aug 5, 12:42 AEST

Aug 5, 2026

No incidents reported.

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

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