Tyro Service Status

Issues with some eCommerce transactions via digital wallet

Incident Report for Tyro Platform Service

Resolved

The issue regarding some transactions not processed via digital wallets is now resolved and all transactions should be able to be processed.

We’re sorry for any inconvenience experienced
Posted Nov 20, 2025 - 15:19 AEDT

Update

We’re currently experiencing an issue that is impacting some Payment Links and eCommerce transactions processed via digital wallets.
As an alternative, please use a different scheme debit or credit card or non digital card to complete the transactions.

We understand the inconvenience this may cause and will provide updates here as they become available.
Posted Nov 20, 2025 - 12:43 AEDT

Identified

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Posted Nov 20, 2025 - 10:26 AEDT
This incident affected: eCommerce.