3. Re-pair your EFTPOS machines(s) - you will need re-input any relevant login information/settings, and re-pair the machine(s). We recommend completing these steps outside of your trading hours or during a quiet period.
If you have questions about this or need assistance, please contact our 24/7 Australian-based Customer Support team on 1300 00 TYRO quoting reference code 7341311.
We apologise for any inconvenience caused
Posted Dec 15, 2022 - 10:55 AEDT
We’re currently experiencing an issue impacting some customers’ ability to process integrated transactions.
Please note, this workaround will bypass the Point of Sale/Practice Management Software system which means that there will be a mismatch between the Point of Sale/Practice Management Software and the Tyro machine reporting at the end of the day.
The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress.
We’re sorry for any inconvenience being experienced.