Tyro Service Status

HealthPoint claiming unvailable

Incident Report for Tyro Platform Service

Resolved

The HealthPoint issue is now resolved.

We’re sorry for any inconvenience caused to you and your customers.

Posted Jan 28, 2025 - 13:39 AEDT

Update

We are continuing to work on a fix for this issue.

Posted Jan 28, 2025 - 09:16 AEDT

Update

We’re aware that HealthPoint is currently experiencing issues, which may be affecting their claims from being processed.

While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available. If urgent, please contact HealthPoint directly.

Posted Jan 28, 2025 - 09:14 AEDT

Identified

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

Posted Jan 28, 2025 - 08:56 AEDT

This incident affected: Healthpoint.