Tyro Service Status

Transaction declines

Incident Report for Tyro Platform Service

Resolved

This issue has been resolved.

Posted Mar 16, 2022 - 11:59 AEDT

Monitoring

We continue to actively monitor the situation.

Posted Mar 16, 2022 - 08:36 AEDT

Update

We’re aware of an issue that may be impacting some customers’ ability to process certain transactions. We suggest asking customers to try another card if the transaction declines.

While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.

Posted Mar 16, 2022 - 07:55 AEDT

Identified

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

Posted Mar 16, 2022 - 07:17 AEDT

This incident affected: Transaction Processing Systems.