Tyro Service Status

Issues with Tyro Go and Tyro BYO transactions

Incident Report for Tyro Platform Service

Resolved

The issue surrounding transactions for Tyro BYO and Go is resolved. We apologise for the inconvenience caused

Posted Feb 15, 2026 - 09:52 AEDT

Update

We’re currently investigating an issue impacting transaction processing for Tyro Go and Tyro BYO App customers. Our team is actively working to resolve this as a priority and we’ll continue to provide updates here on our progress.

CounterTop, Mobile, Tyro Pro EFTPOS machines and eCommerce transactions are not impacted.

As an interim solution you may be able to process Payment Links in the Tyro Portal – steps can be found here on how to take payments via Payment Links - https://help.tyro.com/s/article/Payment-Links-in-Tyro-Portal

We apologise for the inconvenience caused

Posted Feb 14, 2026 - 23:41 AEDT

Identified

A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.

Posted Feb 14, 2026 - 23:12 AEDT

This incident affected: EFTPOS machine connectivity.