Tyro Service Status

Partial settlement notice

Incident Report for Tyro Platform Service

Resolved

This incident has been resolved.

Posted Nov 09, 2023 - 11:00 AEDT

Monitoring

For those customers who received a partial settlement today, we can confirm that the remaining Mastercard Domestic funds have been successfully processed. This payment may appear at varying times depending on your banking provider. Once again we apologise for any inconvenience caused.

Posted Nov 08, 2023 - 18:44 AEDT

Identified

Please note that some customers will receive a partial settlement today with Mastercard Domestic transactions excluded. We will confirm later today when those remaining funds will appear in your account.

Whilst this delay was out of our control, we are working hard on resolving this for you and apologise for any inconvenience experienced.

Posted Nov 08, 2023 - 16:25 AEDT

This incident affected: Settlement.