Tyro Service Status

Private Health Claiming Issues

Incident Report for Tyro Platform Service

Identified

We have identified an issue with private health claiming. The issue appears to be isolated to digital card claiming on Yomani and Yoximo EFTPOS machines. Where possible, please ask customers to use their physical healthfund card.

We’re sorry for the inconvenience caused
Posted Oct 30, 2026 - 17:40 AEDT

Update

Update: We are continuing to investigate the issue with private health claiming. The issue appears to be isolated to digital card claiming on Yomani and Yoximo EFTPOS machines. Where possible, please ask customers to use their physical healthfund card.

We’re sorry for the inconvenience caused
Posted Oct 30, 2026 - 13:45 AEDT

Investigating

We're currently investigating an issue affecting private health claiming on Tyro EFTPOS terminals, primarily impacting digital card users. You may intermittently encounter error "9110 – Transaction failed. Try again. We will continue to provide updates as they become available.

We’re sorry for the inconvenience caused.
Posted Oct 30, 2026 - 10:55 AEDT
This incident affects: Healthpoint.