Tyro Service Status

All Systems Operational

About This Site

See the status of the Tyro systems in real-time, and review the performance logs for the last 7 days.

Transaction Processing Systems Operational

EFTPOS machine connectivity Operational

POS Integration Operational

eCommerce Operational

Settlement Operational

Reconciliation & Settlement Reports Operational

Tyro Portal Operational

Medicare Easyclaim Operational

Healthpoint Operational

Tyro App Operational

tyro.com Website Operational

Tyro Contact Centre Operational

General Announcements Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jun 11, 2025

No incidents reported today.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

Tyro Go and BYO App transactions

Resolved - The earlier issue impacting some Tyro Go and BYO transactions is resolved.
Jun 8, 13:03 AEST

Update - If you are a Tyro Go or BYO customer and are having difficulty processing transactions using your mobile data, please try one of the following:
- Connect to WiFi, or hotspot to a device using a different network to your mobile.
- Alternatively, log into the Tyro Portal and issue customers a Payment Links by navigating to Online Payments > Payment Links in the left hand navigation.

The team are working hard to resolve this issue. We apologise for any inconvenience caused.

CounterTop, Mobile, Tyro Pro EFTPOS machines and eCommerce transactions are not impacted.
Jun 6, 21:45 AEST

Update - We’re currently experiencing an issue impacting some customers using mobile data to process transactions in the Tyro BYO App. If you are experiencing this issue, please try using WiFi. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates on our progress.

CounterTop, Mobile, Tyro Pro EFTPOS machines and eCommerce transactions are not impacted.

We’re sorry for any inconvenience caused.
Jun 6, 16:52 AEST

Update - We are continuing to work on a fix for this issue.
Jun 6, 16:48 AEST

Identified - A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Jun 6, 15:35 AEST

Jun 7, 2025

No incidents reported.

Jun 6, 2025

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.

May 29, 2025

No incidents reported.

May 28, 2025

No incidents reported.