Tyro Service Status

Identified - A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Apr 02, 2025 - 13:18 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 02, 2025 - 01:30 AEDT
Scheduled - Scheduled maintenance is planned for 2 April 2025 (1.30am - 4.00am) and 3 April 2025 (1.30am - 2.30am) Sydney time.

During these times the Tyro Portal, Tyro App, Alipay and MOTO transactions may be unavailable.

If you experience any issue processing integrated transactions using a Tyro Pro, we suggest completing the transaction using standalone mode using below help article

Processing a standalone transaction on your Tyro Pro: https://help.tyro.com/s/article/How-to-switch-between-integration-modes-Standalone-Integrated-and-Pay-Table

Apr 2, 2025 01:30 - Apr 3, 2025 04:30 AEDT

About This Site

See the status of the Tyro systems in real-time, and review the performance logs for the last 7 days.

Transaction Processing Systems Operational
EFTPOS machine connectivity Operational
POS Integration Under Maintenance
eCommerce Operational
Settlement Operational
Reconciliation & Settlement Reports Operational
Tyro Portal ? Under Maintenance
Medicare Easyclaim Operational
Healthpoint Operational
Tyro App Under Maintenance
tyro.com Website ? Operational
Tyro Contact Centre Operational
General Announcements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 2, 2025
Resolved - This incident has been resolved.
Apr 2, 13:23 AEDT
Investigating - Please note, for customers who are debited on the first of the month, there will be a few hours delay to their debit today. We apologise for any inconvenience experienced.
Apr 1, 11:36 AEDT
Apr 1, 2025
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Resolved - This incident has been resolved.
Mar 25, 14:36 AEDT
Monitoring - Our thoughts are with everyone impacted by Tropical Cyclone Alfred in Queensland and NSW. If you need assistance, our Customer Support team is here to help on 1300 00 TYRO
Mar 8, 12:21 AEDT
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.