Tyro Service Status

All Systems Operational

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See the status of the Tyro systems in real-time, and review the performance logs for the last 7 days.

Transaction Processing Systems Operational
EFTPOS machine connectivity Operational
POS Integration Operational
eCommerce Operational
Settlement Operational
Reconciliation & Settlement Reports Operational
Tyro Portal ? Operational
Medicare Easyclaim Operational
Healthpoint Operational
Tyro App Operational
tyro.com Website ? Operational
Tyro Contact Centre Operational
General Announcements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 19, 2025

No incidents reported today.

Jul 18, 2025

No incidents reported.

Jul 17, 2025

No incidents reported.

Jul 16, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 01:00 AEST
Scheduled - Scheduled maintenance is planned for Wednesday 16 July from 1am-5am (Sydney time) During this time the Tyro Portal and Tyro App may be intermittently unavailable.
Jul 15, 07:47 AEST
Jul 15, 2025
Tyro Pro transaction processing
Resolved - This incident has been resolved with transactions restored on Tyro Pro EFTPOS machines. We apologise for any inconvenience caused.
Jul 15, 16:23 AEST
Investigating - We’re currently experiencing an issue impacting some customers’ ability to process transactions on a Tyro Pro machine.

The team are looking into this urgently and will provide further updates as soon as possible. We’re sorry for any inconvenience being experienced.
Jul 15, 15:11 AEST
Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Scheduled maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 16:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 16:00 AEST
Scheduled - Scheduled maintenance will result in potential delays with reporting on EFTPOS machines, Tyro Portal and Tyro App from 4:00 -4:30pm. During this window, report data may not update in real-time, and some information may appear incomplete.
Jul 9, 15:16 AEST
Jul 8, 2025

No incidents reported.

Jul 7, 2025
HealthPoint claiming
Resolved - This incident has been resolved.
Jul 7, 15:59 AEST
Update - We’re aware that HealthPoint is currently experiencing issues, which may be affecting their claims from being processed.

While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available. If urgent, please contact HealthPoint directly.
Jul 7, 11:46 AEST
Identified - A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Jul 7, 11:31 AEST
Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

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