Tyro Service Status

All Systems Operational

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See the status of the Tyro systems in real-time, and review the performance logs for the last 7 days.

Transaction Processing Systems Operational
EFTPOS machine connectivity Operational
POS Integration Operational
eCommerce Operational
Settlement Operational
Reconciliation & Settlement Reports Operational
Tyro Portal Operational
Medicare Easyclaim Operational
Healthpoint Operational
Tyro App Operational
tyro.com Website Operational
Tyro Contact Centre Operational
General Announcements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Dec 24, 2025

No incidents reported today.

Dec 23, 2025

No incidents reported.

Dec 22, 2025

No incidents reported.

Dec 21, 2025

No incidents reported.

Dec 20, 2025

No incidents reported.

Dec 19, 2025

No incidents reported.

Dec 18, 2025

No incidents reported.

Dec 17, 2025

No incidents reported.

Dec 16, 2025

No incidents reported.

Dec 15, 2025

No incidents reported.

Dec 14, 2025

No incidents reported.

Dec 13, 2025

No incidents reported.

Dec 12, 2025

No incidents reported.

Dec 11, 2025
Transaction processing
Resolved - The earlier issue impacting some customers’ ability to process transactions has now been resolved.

We’re sorry for any inconvenience experienced.
Dec 11, 17:56 AEDT
Identified - An issue has been identified with some customers experiencing issues processing transactions. The team are working to resolve this issue as quickly as possible, and we’ll continue to provide updates.

In the meantime, please try rebooting your terminal or connecting to WiFi by following these steps:

https://help.tyro.com/s/article/How-to-reboot-the-Tyro-Pro

https://help.tyro.com/s/article/How-do-I-reboot-my-Tyro-EFTPOS-machine

https://help.tyro.com/s/article/How-to-connect-a-Tyro-EFTPOS-machine-to-WiFi

We’re sorry for any inconvenience being experienced.
Dec 11, 10:03 AEDT
Connectivity issues
Resolved - The earlier issue impacting some customers’ ability to process transactions has now been resolved.

We’re sorry for any inconvenience experienced.
Dec 11, 17:55 AEDT
Identified - We’re aware of an issue with a national network provider impacting some customers’ ability to process transactions. If you are experiencing any difficulty, please try rebooting your terminal or connecting to WiFi by following these steps:

https://help.tyro.com/s/article/How-to-reboot-the-Tyro-Pro

https://help.tyro.com/s/article/How-do-I-reboot-my-Tyro-EFTPOS-machine

https://help.tyro.com/s/article/How-to-connect-a-Tyro-EFTPOS-machine-to-WiFi

While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available.

We’re sorry for any inconvenience being experienced.
Dec 11, 12:24 AEDT
Dec 10, 2025

No incidents reported.

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