Tyro Service Status

All Systems Operational

About This Site

See the status of the Tyro systems in real-time, and review the performance logs for the last 7 days.

Transaction Processing Systems Operational

EFTPOS machine connectivity Operational

POS Integration Operational

eCommerce Operational

Settlement Operational

Reconciliation & Settlement Reports Operational

Tyro Portal Operational

Medicare Easyclaim Operational

Healthpoint Operational

Tyro App Operational

tyro.com Website Operational

Tyro Contact Centre Operational

General Announcements Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jul 15, 2025

No incidents reported today.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

Scheduled maintenance

Completed - The scheduled maintenance has been completed.
Jul 9, 16:30 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 16:00 AEST

Scheduled - Scheduled maintenance will result in potential delays with reporting on EFTPOS machines, Tyro Portal and Tyro App from 4:00 -4:30pm. During this window, report data may not update in real-time, and some information may appear incomplete.
Jul 9, 15:16 AEST

Jul 8, 2025

No incidents reported.

Jul 7, 2025

HealthPoint claiming

Resolved - This incident has been resolved.
Jul 7, 15:59 AEST

Update - We’re aware that HealthPoint is currently experiencing issues, which may be affecting their claims from being processed.

While this issue is outside Tyro's control, we’re actively monitoring the situation and will provide updates as they become available. If urgent, please contact HealthPoint directly.
Jul 7, 11:46 AEST

Identified - A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Jul 7, 11:31 AEST

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

Scheduled maintenance

Completed - The scheduled maintenance has been completed.
Jul 1, 04:00 AEST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 00:00 AEST

Scheduled - Scheduled maintenance is planned from 12am-4am (Sydney) on Tuesday 1 July. During this time the Tyro Go and Tyro BYO apps will be intermittently unavailable. We apologise for any inconvenience caused
Jun 30, 08:55 AEST