Tyro Service Status

All Systems Operational

About This Site

See the status of the Tyro systems in real-time, and review the performance logs for the last 7 days.

Transaction Processing Systems Operational

EFTPOS machine connectivity Operational

POS Integration Operational

eCommerce Operational

Settlement Operational

Reconciliation & Settlement Reports Operational

Tyro Portal Operational

Medicare Easyclaim Operational

Healthpoint Operational

Tyro App Operational

tyro.com Website Operational

Tyro Contact Centre Operational

General Announcements Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 4, 2025

No incidents reported today.

Apr 3, 2025

Scheduled maintenance

Completed - The scheduled maintenance has been completed.
Apr 3, 04:30 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 01:30 AEDT

Scheduled - Scheduled maintenance is planned for 2 April 2025 (1.30am - 4.00am) and 3 April 2025 (1.30am - 2.30am) Sydney time.

During these times the Tyro Portal, Tyro App, Alipay and MOTO transactions may be unavailable.

If you experience any issue processing integrated transactions using a Tyro Pro, we suggest completing the transaction using standalone mode using below help article

Processing a standalone transaction on your Tyro Pro: https://help.tyro.com/s/article/How-to-switch-between-integration-modes-Standalone-Integrated-and-Pay-Table
Apr 1, 12:49 AEDT

Apr 2, 2025

Direct Debit delay

Resolved - This incident has been resolved.
Apr 2, 13:23 AEDT

Investigating - Please note, for customers who are debited on the first of the month, there will be a few hours delay to their debit today. We apologise for any inconvenience experienced.
Apr 1, 11:36 AEDT

Apr 1, 2025

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

Cyclone Alfred

Resolved - This incident has been resolved.
Mar 25, 14:36 AEDT

Monitoring - Our thoughts are with everyone impacted by Tropical Cyclone Alfred in Queensland and NSW. If you need assistance, our Customer Support team is here to help on 1300 00 TYRO
Mar 8, 12:21 AEDT

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.