Tyro Service Status

All Systems Operational

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See the status of the Tyro systems in real-time, and review the performance logs for the last 7 days.

Transaction Processing Systems Operational
EFTPOS machine connectivity Operational
POS Integration Operational
eCommerce Operational
Settlement Operational
Reconciliation & Settlement Reports Operational
Tyro Portal ? Operational
Medicare Easyclaim Operational
Healthpoint Operational
Tyro App Operational
tyro.com Website ? Operational
Tyro Contact Centre Operational
General Announcements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Resolved - The issue regarding private health claiming on EFTPOS machines is resolved.

We apologise for the inconvenience experienced.

Apr 18, 12:31 AEST
Update - We’re aware of some customers experiencing issues with private health claims processed on EFTPOS devices. We currently do not see degradation of service for private health claiming via Tyro Health Online. There is no impact to payments being processed.

If you are experiencing issues, as a workaround please use Tyro Health Online to process claims (if you have access to this system), or alternatively, process patient fees directly out of pocket, and request their patients to seek a rebate from their insurer directly.

We’re sorry for any inconvenience experienced.

Apr 18, 10:39 AEST
Identified - A possible issue has been identified with our systems. We are currently investigating. Further updates will follow shortly.
Apr 18, 09:43 AEST
Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.